FAQ

 

What are the age requirements? 

Unless otherwise specified all of our events are open to all ages. Under 8's must be accompanied by a responsible adult (18+) on the ice at all times.

 

What Should I Wear?

We have no formal Dress Code but advise you dress "warmly" and maybe even bring along your winter hat and gloves to combat the cold.

 

Where Can I Leave my Stuff?

Deeside Ice Rink is equipped with E-Lockers to store your belongings, they cost £2 and are non refundable.

 

What Size Skates are Available?

Our Skate Hire has a wide range of skates. Our sizes go from a tiny size 6 for kids up to huge adult size 14. We only supply figure skates in our skatehire.

 

What if I can't Skate?

Ice skating is a fun activity to take part in. If you are really struggling our staff will be on hand to give you some basic tips to help you get around. Alternatively, if you are really trying to impress your friends you could even come and have some secret skating lessons prior to the event - 01352 704200 for details. 

 

Can I Hire a Skating Aid? 

All penguins, polar bears and banana skating aids will be unavailable to hire during Club Night on Ice Sessions. All other sessions they are available to hire for £4 for 40 minutes.

 

What are the 'Rink Rules"?

The Ice Rink does have some rules in place to ensure maximum enjoyment and safety. Please click here for a full list of the rules.

 

What Food & Drink is Available?

We have a "Snack Bar" located in the Ice Rink, which serves things like Chips, Burgers and Hot Dogs. There are many hot and cold drinks as well as snacks available from both the Snack Bar and the surrounding Vending Machines.

 

Can We Bring our Own Food into the Venue?

No. We have a Snack Bar available to serve you food and drinks.

 

Do I have to Pay for Parking?

Nope, parking at Deeside Leisure Centre is totally free and with our massive car park there will always be spaces available.

 

Do I have to Pay to Spectate?

Yes. Standard rates apply to spectators.

 

Your photographer took my photo. When will it be available? 

Sean is around most Friday and Saturday nights to take photos of everyone and provide them to you for FREE. Since this service is free it does mean that photos can take a few weeks to be processed and uploaded. We do obviously try to make this process as quick as possible, but cannot promise anything. 

To find your photos, visit our gallery! 


What are the prices?

DeeRinkLive don’t decide the pricing, as we are only the entertainment supplier, because of this we are unable to provide accurate pricing information on our website and recommend you visit - Aura.wales - the official site of Deeside Ice Rink.


Can I book in advance?

We currently only offer pay on the door services. This is something we hope to provide in the future.


Is Ice Skating safe?

Ice skating is safer than you would probably think! We see very few accidents/injuries during any sessions and when they occur they are usually minor. We have Ice Safety Stewards on hand to try and prevent these accidents and should you have any concerns please raise them with a staff member. For when accidents do happen we will always have First Aiders on hand to help deal with the injury. Don’t let this put you off coming, as long as you skate within what your competence allows, you should be absolutely fine! 


Injuries, Disabilities and Medical Conditions on the Ice

We discourage anyone with any serious or visible injuries, such as broken or sprained bones, from going on the ice. Our Ice Safety Stewards may even advise you on the night not to go on - you do so at your own risk. Our Stewards are on hand for everyone's safety, and if you pose a risk to other skaters you may be required to get off.

 

Our Club Nights are busy sessions where the lights are turned off and the music is turned up. Whilst we want Ice Skating to be as inclusive as possible, if you have a disability we advise seeking doctors advice before going on the ice. We also frequently use strobe lighting and smoke effects during our events.                             Please phone Deeside Leisure Centre for information - 01352 704200

 

Who / What is DeeRink Live?

DeeRink Live is an independant business operating out of Deeside Ice Rink providing their entertainment services. All information supplied above is as a guide only - subject to change. Please visit Aura.Wales for the official site of Deeside Ice Rink.

      

 Ice Rink Snack Bar